BiteSize - Struggling with Conflict? Learn How to Turn Disagreement into Collaboration.

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This week, we revisit Season 5, Episode 11, where I had an in-depth conversation with Professor Joel Lee, a renowned expert in negotiation and mediation. Joel, a professor at the National University of Singapore and a Harvard Law School graduate, shared valuable insights into handling conflict constructively in professional and personal settings.

Three Key Takeaways from This Episode:

1. Normalizing Conflict: Learn how to view conflict as a natural and essential part of life. Joel explains how reframing conflict as an opportunity for growth can help you better navigate challenging situations.
2. The Art of Respectful Disagreement: Discover practical strategies on how to disagree without being disagreeable. Joel shares tips on transforming conflict into productive conversations, maintaining respect, and fostering collaboration.
3. Shifting the Mindset from Win-Lose to Collaboration: Gain insights into moving away from a win-lose mentality. Joel discusses the importance of embracing a more nuanced approach that fosters understanding, collaboration, and mutual respect in conflict resolution.

Episode Highlights:

The Power of Respectful Disagreement: Joel introduces the concept of disagreeing without being disagreeable. He explains how body language, tone, and choice of words can greatly affect how disagreement is perceived. By acknowledging different perspectives respectfully, you can transform potential conflict into constructive dialogue. Joel also addresses the common fight-or-flight response triggered by conflict and advocates for a mindset shift where both parties can be right without needing to win at the other's expense.

Role of Listening in Conflict Resolution: Joel stresses the importance of deep listening—not just to defend or counter-argue but to truly understand the other party's perspective. He introduces the concept of "Miller's Law," which suggests assuming that what the other person is saying makes sense to them, even if it doesn't make sense to you. This approach allows you to bridge gaps in understanding and fosters a more empathetic and constructive exchange.

Original Episode S5 E11:
Transforming Conflict: The Role of Mindset and Emotional Balance.

Joel Lee's contact info:
LinkedIn: https://www.linkedin.com/in/joel-lee-0a03b9b/
Facebook: https://www.facebook.com/joel.lee.5070
Book: https://store.lawnet.com/an-asian-perspective-on-mediation.html
Joel Lee's Bio
Joel Lee is a Professor at the Faculty of Law, the National University of Singapore. A graduate of Victoria University of Wellington and Harvard Law Schools, Joel specializes in Negotiation and Mediation. Joel co-pioneered the teaching of Negotiation and Mediation in the Singapore Universities and has played a significant role in furthering the development of mediation in Singapore.

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1. BiteSize - Struggling with Conflict? Learn How to Turn Disagreement into Collaboration. (00:00:00)

2. Introduction to Resilience and Well-Being (00:00:08)

3. Embracing Conflict as Natural (00:02:00)

4. The Art of Respectful Disagreement (00:06:59)

5. Redefining the Narrative of Conflict (00:11:56)